Jackie was terminated from Wells Fargo Dealer Services where she worked for 18 years as a Bankruptcy Specialist. She was discouraged with the lack of prospects and uncertain of which new career path she wanted to undertake.

Through the WDB, Jackie attended job readiness workshops and received career counseling and guidance. During this time, she determined that she had an interest in the medical field. America’s Job Center of California offered her the opportunity for vocational training, which she was eager to take advantage of, and subsequently completed a course at Westech College for Medical Office Administrator.

Jackie was hired full-time by Med America in Ontario as a Medical Biller shortly after completing her training and earns $12 an hour. Despite not earning as much as she did at Wells Fargo, Jackie is optimistic about the potential advancement she will enjoy in her new career.